After loading some songs for my granddaughter, her mother couldn't add or delete using her computer. I tried to find out what the problem could be, but the Itune software was corrupted and after reloading (which a lenghty process) I still had problems with the ipod. So I didn't loose any of her songs I tried to backup to disc ((dvd), all I got was a ruined disc which could be read. I spent too much time now on this, I probably have to call the 800 number and talk to some guy in Singapur. The online help pages are useless, very unorganized....their main interest is to sell you some I-Tunes.Get more detail about Apple iPod shuffle 1 GB Silver (2nd Generation) OLD MODEL.
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